FAQ

Is soap 'un-hygenic'?

The most common argument liquid soaps make is that bar soaps are 'unhygienic' and tout all sorts of fantastic 'anti-bacterial' powers. Studies show however, that even when intentionally contaminating the surface of a bar of soap, those micro-organisms aren't transferred to skin.

'Antibacterial' soaps have been shown to be no more effective than plain soap and water but pollute the environment and affect natural antibacterial resistance. 

Shipping

We currently post to Australia, NZ, U.S. and South East Asia. If you are not within these countries and are interested in how you can get your hands on Happy Raindrop, feel free to contact us and we will see what we can do.

Standard AusPost domestic shipping can take between 2 to 5 days however there have been some impacts from COVID.

At this stage we are unable to confirm expected international shipping. 

Returns

Due to hygiene reasons we cannot accept returns of opened or used soap. If you have changed your mind, we will happily refund your soap (less postage and handling) if returned un-opened and in original packing condition within 30 days of sale.

If for any reason the goods you receive are faulty we will happily to replace the items or provide store credit.

We try to pack our stuff as best as possible however cannot be responsible for any damage sustained during transit. If you are concerned about your order, we can organise postal insurance at additional cost.

Tested and Tried

We personally test and try all our soaps and cleansers before we consider providing them to you for sale.

Have any other questions?

Shoot us a line, we'd be happy to answer.